Contact Us

Need Help?

Please Contact Us: customerservice@guitarsgarden.co.uk

For suggestions or cooperation, please contact usinfo@guitarsgarden.co.uk

FAQs

Orders:

How can I track my order?

Once your order has been shipped, we will send you an email containing a tracking number. You can track your order either on our website or on the corresponding courier's website.

When will you ship the guitar after I place the order?

We typically pack and ship orders on the second business day after the customer places them.

Payment:

What payment methods do you accept?

We only accept Paypal now.We will soon accept more payment methods, such as Visa,Master, Apple Pay...

Do you sell gift cards? And How can I check my gift card balance?

We don't sell gift cards now and We will notify you via email when we sell them

Shipping and delivery:

How long does shipping take?

In the UK, orders are typically received within 1–3 business days after dispatch.

Do you ship internationally?

Currently, our UK store only ships within the UK market.